Ohio's capital and the densest SMB market we serve. Columbus accounting firms, nonprofits, and creative agencies get the same eight-layer bundle — SIEM and 24/7 monitoring matter more here, where threat volume runs higher than anywhere else in our footprint.
Every endpoint in Columbus reports into the same operations console — eight layers, sub-minute telemetry, one published SLA. No black boxes.
Service layer status · C-02
Every endpoint in Columbus ships with the full operational baseline — helpdesk, 24/7 monitoring, antivirus, patching, network monitoring, SIEM, building security, and MDM. No à-la-carte add-ons, no distance surcharge.
A Short North agency gets hit with a credential-stuffing wave on a Friday night. The SIEM correlates the failed logins across three accounts and the on-call engineer resets and re-secures before Monday standup.
Helpdesk, 24/7 endpoint monitoring, antivirus, patch management, network and bandwidth monitoring, SIEM, building security, and mobile security — bundled into one per-endpoint contract. No à-la-carte add-ons.
Tickets answered by humans, not bots.
A real Ohio-based engineer picks up every ticket — business hours on Starter, around the clock on Managed and Premium. First-response target is one hour.
A 40-person accounting firm gets locked out of a CRM at 8:30 AM Monday. The engineer who answers is on the case within the hour, back to invoicing by 9:15.
Bundled, not a-la-carte · these eight lines are the minimum any endpoint ships with · same baseline at every tier.
Every plan bundles the same eight operational layers, scaled by the endpoints you actually have. Volume discounts apply automatically at 5, 10, 25, and 50 endpoints.
for a single office or network
adds SIEM, 24/7 on-call engineering, network monitoring
HIPAA / PCI / CMMC posture + incident-response retainer
| Endpoints | Per-endpoint | Monthly base | Discount | Monthly savings | Annual savings |
|---|---|---|---|---|---|
| 5 | $180 | $945 | 5% | $47 | $567 |
| 10 | $170 | $1,890 | 10% | $189 | $2,268 |
| 25 | $161 | $4,725 | 15% | $709 | $8,505 |
| 50 | $151 | $9,450 | 20% | $1,890 | $22,680 |
No setup fee, no per-ticket surcharge, no after-hours multiplier, no firewall hardware line item. The monthly bill lists an endpoint count and a plan price — and nothing else.
No discovery-call scripts, no funnel qualification. Direct inbox to a real Ohio-based engineer who reads every submission and replies within a few hours during business days, ET.
Or call (740) 536-0530
Replies go out from sales@centralitdept.com