Managed IT & cybersecurityin Lancaster, Ohio.
The county seat next door to Carroll. Lancaster's small manufacturers, title offices, and medical practices run on the same per-endpoint contract as everyone else — no fuel surcharge for the short drive down US-33.
Lancaster operations, monitored live.
Every endpoint in Lancaster reports into the same operations console — eight layers, sub-minute telemetry, one published SLA. No black boxes.
Service layer status · C-01
The same eight layers, scoped to Lancaster businesses.
Every endpoint in Lancaster ships with the full operational baseline — helpdesk, 24/7 monitoring, antivirus, patching, network monitoring, SIEM, building security, and MDM. No à-la-carte add-ons, no distance surcharge.
A Lancaster fabrication shop's shop-floor PC throws a disk-failure warning at 6 AM. The on-call engineer is on-site before the first shift clocks in, replacement drive in hand.
Eight operational layers. One contract.
Helpdesk, 24/7 endpoint monitoring, antivirus, patch management, network and bandwidth monitoring, SIEM, building security, and mobile security — bundled into one per-endpoint contract. No à-la-carte add-ons.
Helpdesk
Tickets answered by humans, not bots.
A real Ohio-based engineer picks up every ticket — business hours on Starter, around the clock on Managed and Premium. First-response target is one hour.
A 40-person accounting firm gets locked out of a CRM at 8:30 AM Monday. The engineer who answers is on the case within the hour, back to invoicing by 9:15.
Bundled, not a-la-carte · these eight lines are the minimum any endpoint ships with · same baseline at every tier.
Three tiers. One line item per endpoint.
Every plan bundles the same eight operational layers, scaled by the endpoints you actually have. Volume discounts apply automatically at 5, 10, 25, and 50 endpoints.
Starter
for a single office or network
- Helpdesk during business hours
- 24/7 endpoint monitoring + antivirus
- Patch management (OS + third-party)
- Mobile security (MDM)
- Building security on the same network
Managed
adds SIEM, 24/7 on-call engineering, network monitoring
- Everything in Starter
- 24/7 SIEM + on-call engineering
- Network & bandwidth monitoring
- Quarterly security review
- Dedicated account engineer
Premium
HIPAA / PCI / CMMC posture + incident-response retainer
- Everything in Managed
- Compliance posture (HIPAA / PCI / CMMC)
- Incident-response retainer
- Priority same-day on-site response
- Annual tabletop exercise
| Endpoints | Per-endpoint | Monthly base | Discount | Monthly savings | Annual savings |
|---|---|---|---|---|---|
| 5 | $180 | $945 | 5% | $47 | $567 |
| 10 | $170 | $1,890 | 10% | $189 | $2,268 |
| 25 | $161 | $4,725 | 15% | $709 | $8,505 |
| 50 | $151 | $9,450 | 20% | $1,890 | $22,680 |
No setup fee, no per-ticket surcharge, no after-hours multiplier, no firewall hardware line item. The monthly bill lists an endpoint count and a plan price — and nothing else.
Send the endpoint count. We'll send back a real quote.
No discovery-call scripts, no funnel qualification. Direct inbox to a real Ohio-based engineer who reads every submission and replies within a few hours during business days, ET.
- — No discovery-call scripts. No funnel qualification.
- — Replies come from sales@centralitdept.com — a real inbox.
- — Quotes line-itemed by endpoint count + plan price.
Or call (740) 536-0530
Replies go out from sales@centralitdept.com