[C-05] Service Area · Muskingum County · OH

Managed IT & cybersecurityin Zanesville, Ohio.

On the I-70 corridor east of Columbus. Zanesville's distribution centers, manufacturers, and professional offices get the full eight-layer bundle — patch management and endpoint monitoring matter most for the shift-work shops that can't reboot midday.

From Carroll
42 miles
Drive
50 min
County
Muskingum
[C-05-OPS] Real-time operations

Zanesville operations, monitored live.

Every endpoint in Zanesville reports into the same operations console — eight layers, sub-minute telemetry, one published SLA. No black boxes.

CIT Operations · LIVE · Zanesville

Service layer status · C-05

16:28:42 ET
All clear
Helpdesk
24/7 Monitoring
Antivirus + EDR
Patch Mgmt
Network Mon
SIEM
Building Sec
Mobile MDM
Uptime
99.9%
1st-resp
1hr
Resolution
72hr
telemetry · sub-minute48,213 pkt/min
[C-05-A] Who we serve in Zanesville

The same eight layers, scoped to Zanesville businesses.

Every endpoint in Zanesville ships with the full operational baseline — helpdesk, 24/7 monitoring, antivirus, patching, network monitoring, SIEM, building security, and MDM. No à-la-carte add-ons, no distance surcharge.

Distribution & warehousing
Manufacturing
Professional services
Healthcare
Typical Zanesville scenario

A distribution center's shipping stations can't reboot during the day. Patches queue for the overnight maintenance window, apply, and verify — boots confirmed before the morning shift rolls in.

Real on-call response · published SLA · 1-hr first response, 72-hr resolution
[SEC-01] Service Matrix

Eight operational layers. One contract.

Helpdesk, 24/7 endpoint monitoring, antivirus, patch management, network and bandwidth monitoring, SIEM, building security, and mobile security — bundled into one per-endpoint contract. No à-la-carte add-ons.

[L-01]

Helpdesk

Tickets answered by humans, not bots.

A real Ohio-based engineer picks up every ticket — business hours on Starter, around the clock on Managed and Premium. First-response target is one hour.

Typical SMB scenario

A 40-person accounting firm gets locked out of a CRM at 8:30 AM Monday. The engineer who answers is on the case within the hour, back to invoicing by 9:15.

Bundled, not a-la-carte · these eight lines are the minimum any endpoint ships with · same baseline at every tier.

[SEC-02] Pricing Protocol

Three tiers. One line item per endpoint.

Every plan bundles the same eight operational layers, scaled by the endpoints you actually have. Volume discounts apply automatically at 5, 10, 25, and 50 endpoints.

Essential monitoring

Starter

for a single office or network

$189/ endpoint · month
  • Helpdesk during business hours
  • 24/7 endpoint monitoring + antivirus
  • Patch management (OS + third-party)
  • Mobile security (MDM)
  • Building security on the same network
Pick Starter ↓
Most pickedMOST PICKED

Managed

adds SIEM, 24/7 on-call engineering, network monitoring

TBDquote on walkthrough
  • Everything in Starter
  • 24/7 SIEM + on-call engineering
  • Network & bandwidth monitoring
  • Quarterly security review
  • Dedicated account engineer
Pick Managed ↓
Compliance + white-glove

Premium

HIPAA / PCI / CMMC posture + incident-response retainer

TBDquote on walkthrough
  • Everything in Managed
  • Compliance posture (HIPAA / PCI / CMMC)
  • Incident-response retainer
  • Priority same-day on-site response
  • Annual tabletop exercise
Pick Premium ↓
Volume discountsvs. $189 / endpoint baseline · quotes valid 30 days
EndpointsPer-endpointMonthly baseDiscountMonthly savingsAnnual savings
5$180$9455%$47$567
10$170$1,89010%$189$2,268
25$161$4,72515%$709$8,505
50$151$9,45020%$1,890$22,680

No setup fee, no per-ticket surcharge, no after-hours multiplier, no firewall hardware line item. The monthly bill lists an endpoint count and a plan price — and nothing else.

[SEC-06] Intake Portal

Send the endpoint count. We'll send back a real quote.

No discovery-call scripts, no funnel qualification. Direct inbox to a real Ohio-based engineer who reads every submission and replies within a few hours during business days, ET.

  • — No discovery-call scripts. No funnel qualification.
  • — Replies come from sales@centralitdept.com — a real inbox.
  • — Quotes line-itemed by endpoint count + plan price.

Or call (740) 536-0530

Replies go out from sales@centralitdept.com

Walkthrough requestReal engineer. Real inbox.
Switchable — just a starting point.

Submissions go to a real Ohio-based engineer, not a queue.